THE BRIGHTWAY PLATFORM
Brightway brings guided home exercise, prioritized clinical follow-up, patient communication, outcome measures, and automated RTM tracking together—so rehabilitation teams can expand access and support care between visits.
Connect the patient’s home program with the therapist’s next action.
PRIORITIZED CLINICAL FOLLOW-UP
Help therapists focus their time where patients need it.
Prioritized to-dos bring engagement changes, exercise difficulties, patient questions, and progress information into focus. Therapists can see why a patient needs attention, review the context, and follow up from the clinical workspace.
Engagement changes and patient questions, prioritized for follow-up.
See what needs attention.
Surface changes and outstanding follow-up across the caseload.
Understand why.
Review patient activity, feedback, and outcome-measure context together.
Act on the information.
Message the patient, review their program, or document an interaction.
AI EXERCISE FEEDBACK
Give patients more guidance between visits.
Help patients follow their therapist’s plan with clear exercise demonstrations, personalized instructions, reminders, and AI-assisted feedback during supported exercises. Their activity and feedback give the care team context for continued support.
Build the right home program.
Use the comprehensive exercise library and tailor sets, repetitions, frequency, and instructions to the patient.
Provide feedback during exercise.
Camera-based movement analysis provides exercise-specific cues and feedback in supported exercises.
Keep the therapist connected.
Patients can share difficulty and written feedback as they work through their plan.
Real-time cues guide patients through supported exercises.
Standing Shoulder Flexion (90 degrees): a participant moves beside a reference demonstration while cues and a repetition counter update. Spoken cues repeat the visible guidance, including “Lift your arm a little higher.”
3.8
active days per patient per week
Average engagement outside clinic visits.
Compare patient-reported scores with the patient’s baseline.
Example scores · Lower NPRS scores indicate less pain.
IN-PLATFORM PROMs
Make patient progress part of everyday care.
Collect patient-reported outcome measures (PROMs) in Brightway and review scores, trends, and individual responses alongside engagement and exercise feedback. Give therapists clinical context for follow-up and care-plan decisions.
• Assign measures appropriate to the patient’s condition and care plan.
• Review change from baseline and responses over time.
• Consider patient-reported progress alongside their experience with the home program.
MESSAGING + TELEHEALTH
Keep care connected as patient needs change.
Bring home programs, messaging, and telehealth into one patient experience. Give patients and therapists ways to stay connected across in-person, virtual, and between-visit care.
Answer exercise questions and clarify the next step.
Keep patients connected to their therapist through virtual visits.
Messaging with context.
Discuss exercise questions and patient feedback with the care team.
Virtual appointments.
Support remote visits and clinical notes as part of the organization’s care model.
Continuity between visits.
Keep the home plan and therapist connection accessible through the patient experience.
AUTOMATED TRACKING + RTM
Reduce manual tracking as care extends beyond visits.
Automatic tracking of patient activity and clinician review time supports RTM documentation and reporting. Teams can record interactions and review patient-specific RTM and billing information within the same workflow.
• Track patient activity and adherence to the assigned program.
• Automatically capture clinician time spent on supported review, program-update, and messaging activities.
• Bring interaction records, RTM documentation, and reporting together for clinical and billing teams.
RTM records and reports
Bring patient activity, clinician time, and care interactions into RTM reporting.
53% estimated offset of missed-visit revenue
Through care delivered during some time freed by cancellations and no-shows.
Illustrative estimate based on tracked reimbursed RTM time, assumed cancellation/no-show rates, and approximately comparable reimbursement rates.
ADOPTION + SUPPORT
Get your team ready, with support along the way.
An assigned account manager supports your team through onboarding and ongoing use.
1.5 hours
of clinician onboarding
One hour of self-guided training, followed by 30 minutes of Q&A with your assigned account manager.
HIPAA compliant · SOC 2 Type II