Between-visit care
- Clinic visit
- Home plan and patient feedback
- Therapist review and follow-up
Therapists can review activity and feedback, adjust plans, and arrange visits when needed.
REHABILITATION CARE PLATFORM
Brightway helps rehabilitation departments extend care beyond clinic appointments and support patients between visits without adding clinician capacity.
3.8
Active days per patient per week
Average engagement outside clinic visits.
+71
Patient Net Promoter Score
Based on patients’ likelihood to recommend Brightway.
53%
Estimated offset of missed-visit revenue
Through care delivered during some time freed by cancellations and no-shows.
Illustrative estimate based on tracked reimbursed RTM time, assumed cancellation/no-show rates, and approximately comparable reimbursement rates.
SOC 2 Type II
HIPAA compliant
Built for rehabilitation
EXAMPLE CARE PATHWAYS
Extend your team’s reach beyond the appointment.
Use Brightway to support care between visits, offer another way to begin care, and make use of openings in the schedule.
- Clinic visit
- Home plan and patient feedback
- Therapist review and follow-up
Therapists can review activity and feedback, adjust plans, and arrange visits when needed.
Earlier access
- Referral or patient call
- Therapist-guided start
- In-person care when available
Virtual appointments can help patients begin care while an in-person visit is pending.
Schedule openings
- Cancellation or no-show
- Review patients needing attention
- Follow-up and documentation
Therapists can use some freed appointment time for documented care between visits.
THE PLATFORM IN PRACTICE
Help therapists see who needs attention.
Bring patient activity, messages, and reported changes together so therapists can decide where to focus their follow-up.
Therapist workspace · Example patient data
01
Spot a change
See activity changes, exercise feedback, and new messages.
02
Review the context
Understand why a patient may need follow-up.
03
Take the next step
Message the patient or review their home exercise program.
Built for rehabilitation leaders
Built for rehabilitation organizations.
RESEARCH AND SUPPORT
Research support through Johns Hopkins AITC, funded by the National Institute on Aging.
Social-impact investment from the Richard King Mellon Foundation.