FOR HEALTH SYSTEMS

Help more patients access rehabilitation care.

Help more patients access rehabilitation care.

Brightway is a rehabilitation care platform that helps your team expand access, stay connected with patients between visits, and use clinician time more effectively.

A physical therapist guides an adult through a reaching and balance exercise in a rehabilitation clinic.
A physical therapist guides an adult through a reaching and balance exercise in a rehabilitation clinic.

FLEXIBLE CARE MODELS

Expand access in the moments that matter.

Match the mix of clinic visits, virtual care, and support at home to the patient’s needs. Your therapists guide the care plan throughout.

Start care while patients wait

A virtual assessment can help suitable patients begin a therapist-led plan while in-person care is being arranged.

  1. Patient contacts service
  2. Virtual assessment
  3. Home program and follow-up
  4. In-person care when available or needed
4 days
Average availability for a first virtual PT appointment

After the patient’s call.

Reduce the travel burden of ongoing care

For patients such as those receiving oncology care, combine essential in-person visits with virtual appointments and monitored care at home.

  1. In-person assessment
  2. Home exercise and therapist contact
  3. Selected in-person reassessments
  4. Continued home care and virtual appointments

Continue support as visit needs change

Maintain a structured plan and therapist connection when a patient needs less frequent hands-on care.

  1. Clinic visits according to clinical need
  2. Home program and therapist follow-up
  3. Less frequent hands-on care when suitable
  4. Ongoing review and visits when needed

Care settings and visit frequency are guided by clinical need.

CLINICIAN CAPACITY

Turn gaps in the schedule into patient care.

Therapists can use some of the cancellation / no-show time to review progress, answer questions, and follow up with enrolled patients. Brightway’s prioritized to-dos help them see where attention is needed.

Example prioritized therapist worklist: an engagement change with NPRS context, a patient exercise question, and exercise difficulty with available follow-up actions.
Example prioritized therapist worklist: an engagement change with NPRS context and a patient exercise question, each with a message action.

See where follow-up is needed when time becomes available.

Worklist and messaging examples use demonstration data.

53%

estimated offset of missed-visit revenue

Through care delivered during some time freed by cancellations and no-shows.

Illustrative estimate based on tracked reimbursed RTM time, assumed cancellation/no-show rates, and approximately comparable reimbursement rates.

Remote therapeutic monitoring (RTM) supports eligible care delivered across enrolled patients.

CARE BETWEEN VISITS

Keep patients connected between visits.

Give patients a clear home program, a way to ask questions, and continued contact with their therapist. Bring their activity and feedback back to the care team.

Demonstration messaging exchange: a patient asks about an exercise band; the care team clarifies the resistance and updates the instructions.

A question at home can become a clear next step.

“Helps me to structure my therapy work at home, stay connected to my physical therapist and better monitor my progress.”

Brightway patient

Across Brightway

3.8

active days per patient per week

Average engagement outside clinic visits.

+71

patient NPS

Likelihood to recommend Brightway.

ADOPTION + SUPPORT

Start with one service line. Build from there.

Define a focused starting point with your clinical and operational leaders, prepare the team, and use agreed measures to guide expansion.

1

Define the care model.

Identify the population, access or capacity constraint, clinical responsibilities, and measures of success.

2

Prepare the team and workflow.

Plan onboarding, follow-up responsibilities, documentation, and integration requirements with your assigned account manager.

3

Review results and expand.

Review access, capacity, engagement, clinical, and financial measures using Brightway reporting alongside health-system data.

1.5 hours

of clinician onboarding

One hour of self-guided training plus 30 minutes of Q&A with the assigned account manager.

Your assigned account manager supports onboarding and ongoing use.

From a focused launch to broader adoption.

An initial implementation with total-hip and oncology patients expanded into a broader rollout within the same health system.

Plan for your clinical and enterprise requirements.

SOC 2 Type II · HIPAA compliant

Does Brightway integrate with Epic?

Epic integration is currently in development. Contact our team to discuss your organization’s requirements, integration scope, and implementation timing.

Explore a plan for your rehabilitation service.

Discuss your access and capacity priorities, and see how Brightway could support care across your patient populations.

Explore a plan for your rehabilitation service.

Discuss your access and capacity priorities, and see how Brightway could support care across your patient populations.